In 2026, the question is no longer whether AI belongs in your quality engineering function. It is whether you are using it deliberately — or whether it is using you. I have spent the last eighteen months watching UK financial services firms navigate the same transition in different ways. Some have made deliberate investments: they have assessed their readiness, chosen their tooling with intent, built governance frameworks, and can already show meaningful productivity and cove

An introduction to the eight-dimension QA Maturity Framework for UK Insurance, Re-Insurance and Financial Services firms — written for senior leaders.